Customer Testimonials

Customer Testimonials

We love to hear from our clients! Here are a few comments of the many that we receive!

February 29, 2012

Helen:

"Hi Kathe,

Just a little note to say a big Thank You again for the wonderful care Cadbury received during his stay! Paulina is a gem on your team - it's always good to see a familiar, friendly face when I drop him off & pick him up.

Thanks again & have a great day!

Helen"

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February 22, 2012

Nancy M.:

"I just want to congratulate you on having such a wonderful facility for
pets!!  My daughter left Bailee with you Feb 18 - 20th for the first time
when she went away with her family.  She called me and told me to check your
site for pics.  You are one facility I will recommend to all and sundry for
sure!!!  What else can I say???  Awesome caring for pets and family as
well!!!  Kudos my friends!!"

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December 31,2011

TeaPea:

"We have left our two kittens with Countryside before and were very impressed with the service and care they provided our young ladies. This time we had a young kitten boarding with the "ladies" and were very impressed with the new layout they had in the play area.

The staff was very welcoming upon our arrival and took the time to understand the feeding and treat times for our "brood".

I would strongly recommend this establishment to anyone who was looking for a place to board their pets; they go out of their way to make the animals feel at home."

D. Royle

September 27, 2011

"We have been bringing our dog (year and a half old golden retriever/border collie cross) to the daycare once or twice a week for about a year. He is always happy and impatient to get there as we drive down Trussler and always tired when he comes home! He loves to run and we just can't give him the exercise he needs with walks alone.
We recently left him for the first time for the whole weekend. He loved it. He was very excited to see us when we picked him up, but 2 days later when I took him back for daycare, he was just as excited to be there as always (I thought he might be worried we were leaving him again?)
I love Countryside and all the people who care for my dog!"

  

JGOMES

September 15, 2011

"We are so glad to have found Countryside! My husband and I have been bringing our Boxer to doggie daycare at Countryside for a few years now, it started off just a few days a week but since we both work out of town we have been bringing him 5x a week for over a year now - we looked into dog walkers but they cost more for a 1/2hr walk (which isn't enough for Baxter) than we spend for a whole day at daycare.
Baxter LOVES going to his second home, he gets to socialize all day, he comes home tired and the staff at Countryside treat him like their own, he is greeted every morning with a loving smile which makes my husband and I very happy!
Baxter had knee surgery back in January and needed special attention for a few months and the staff at Countryside was amazing to Baxter during this time (glad to say he is fully healed!) – THANK YOU ALL SO MUCH!
We love Countryside and recommend it to all of our friends with pets! We also love how pictures are posted everyday so we can see just how much fun Bax is having :) "

PuppyMOM

July 8, 2011

"My puppy has been going to daycare at Countryside 5 days a week, since she was 10 weeks old. Now, at 10 months, we are thrilled that she is so well socialized with both people and dogs.

We adored our previous dog, but she never warmed up to other people or most other dogs. We were determined not to let that happen with our new puppy because it had detrimentally affected our ability to invite guests to our home.

Countryside's daycare program puts Sophie in the daycare group that matches her activity level (non-stop playtime!) and personality (a bit of a tease). The staff at Countryside has helped her learn to tone down her aggressiveness with more timid dogs and to respect alphas.

Sophie hops around every morning after my husband leaves for work because that's the signal that we will soon leave for daycare. When we arrive she runs to say hello to the staff and then sniffs the leashes and collars hanging just outside the door to the kennel to see which of her friends have arrived. When the door opens, she runs to the daycare areas and chooses the one that holds the dogs with whom she wants to play, standing at the door and looking at the staff until the door is opened. I understand she is one of many who go through this ritual; anyone who thinks dogs aren't smart, needs to see these dogs.

I fully credit Countryside and their staff for helping develop our puppy into a dog we can literally take anywhere. What a dream! I had seen other people with their furry traveling partners and was always envious.

Sophie is a happy, calm dog at home after a full day of indoor and outdoor play at Countryside. I know the staff is paying close attention to the way the dogs relate to each other and take quick action to correct inappropriate behaviour between dogs and I'm grateful when they tell me everything is great, but even more so when they let me know their concerns, so we can work on them together.

We love our Sophie so much and thanks, to a large degree, to Countryside for helping us to be able to share her with our family, friends and even strangers!"


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